| Distributor |
EG LLC |
| Person in charge |
Yusuke Hagiuda |
| Address |
9-19 Niseko Hirafu 2-jo 2-chome, Kutchan-cho, Abuta-gun, Hokkaido
044-0081 |
| Phone |
050-3551-8817 |
| Email |
info@niseko-tatsujin.com |
| Website |
https://www.niseko-tatsujin.com |
| Product Price |
Please refer to order page. |
| Necessary charges other than the product price |
– Delivery + setting fee 10%
– Consumption tax 10% |
| Payment Method |
Credit card and PayPal |
| Payment Period |
Payment will be confirmed when the product is ordered. |
| Opening Hours / Delivery Time |
16:00-22:00
For takeout reservations, we will post the available time on each application form.
Within that range, we will make a reservation for the date and time of your choice. |
| Change / Cancellation Policy |
Orders can be changed 1 day before the delivery date (until 11:59)
Cancellation charges:
1 day before 100%
2 days before 50% |
| Return Policy |
Due to the nature of our products and services (for food), we do not accept returns for personal reasons. We pay close attention to the preparation and delivery of our products, but in the unlikely event that something is wrong with the product, please let us know when the product arrives. Please note that we cannot accept returns unless there is a problem with our service, and we cannot accept return requests after 30 minutes have passed since the product arrived. |
| Delivery Designation |
If the customer is unable to pick up the item within the delivery time due to personal reasons, a separate waiting fee may be charged. |
